BROTHERS SUPPORTS

RESPONSIBLE GAMING

and provides the following information in conjunction with
it's own Responsible Gaming Policy

The Gambling Helpline is a free, confidential telephone help service which operates 24 hours a day, 7 days a week. The Helpline can offer information and assistance over the phone, crisis support and referral for clients to their closest Gambling Help service for face to face counselling.

Gambling Help is a support service which operates during business hours across Queensland. The services they offer are free and confidential.

Gambling Help offers:

- professional, confidential and free counselling
- addictions, relationship, financial and group counselling
- sessions can be individual, couple or family based
- counselling for both the person with the gambling problem or their families
- referral to other agencies, where appropriate
 -culturally appropriate assistance

Clients may be offered individual, couple, family or group counselling sessions. Gambling Help employs professional psychologists and social workers to discuss issues and concerns in a safe, confidential and accepting environment.

The counsellors will assist clients to draw on their own strengths and resources, enabling them to resolve problems. It is the development of this partnership between client and counsellor which will reap the greatest benefits.

For counselling to be successful clients must recognize that it is not a magic fix. Clients should commit to a minimum of 4-6 sessions in an attempt to effect a resolution for their problems.

People attending counselling benefit from the opportunity to talk to someone who listens and cares and who can provide information assistance and guidance.